Doctor Tele-Consultation Service

Description:

• NENO Doctor Tele-Consultation allows you to book and meet Doctor at the tip of your finger. 

• Consult a doctor for 20 mins call time 

• Video Conferencing via Google Meet / Zoom / Zoho Meeting 

• Doctor Tele-Consultation service is only applicable for monitoring period post Home Healthcare Assessment / Doctor Home Visit / Home Blood Test

Service Rate: 

• RM120 for 20 Minutes Tele-Consultation 

• Additional RM20 for extra 10 Minutes

Rate inclusive of: 

• Care Coordination
• Care Provider Management
• SOCSO and EPF Coverage
• Transportation Allowance
• Access to e-Healthcare Record

Book a Free Tele-Consultation session / WhatsApp Chat with us to discuss available service or end-to-end home healthcare packages to offset some of the cost.

Terms and Conditions

Kindly read our Service Policy and Privacy Notice before subscribing to our services. 

• Service fulfillment at the client's location within 2 business days after payment.

• Service care providers are Certified Healthcare Providers (Doctor).

• Appointment will only be confirmed and processed upon full payment or a minimum deposit of RM300.

• Any postponement of service appointment must be at least 5 hours before the arrival of the service provider. 

• Any cancellation made by clients will result in a 15% non-refundable charge from the service fee.

• By subscribing to our services, clients are contributing directly to NENO Social Mission.

*Note: Doctor Tele-Consultation service is only applicable for monitoring period post Home Healthcare Assessment / Doctor Home Visit / Home Blood Test

NENO Social Mission:

• 51% of accumulated profit from paid services and products in NENO eCommerce goes to Social Mission.

For any enquiries, you may chat via WhatsApp with our Health Admin at NENO Hotline.